cancellation & refund Policy

Last updated on Nov 24th 2022

Trafficbets believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

Trafficbets does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

Damaged goods policy:

In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within same day of receipt of the products, contact us via [email protected].

Inappropriate goods/services

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

Complaints regarding products

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Refunds approved by the Trafficbets

In case of any Refunds approved by the Trafficbets, it’ll take 1-2 days for the refund to be processed to the end customer.

Contact Information

If you have any questions about this refund policy, please contact us at

[email protected]


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